Privacy Policy

Your privacy matters to us. This policy explains how FreshIdeaFlow protects and manages your personal information.

Information We Collect

When you engage with FreshIdeaFlow's international cuisine creativity platform, we collect information that helps us provide better educational experiences. This includes details you share when creating an account, enrolling in learning programs, or contacting our support team.

  • Personal identification details including name, email address, and contact information
  • Educational preferences and cooking skill levels you specify
  • Learning progress data from our creativity programs
  • Communication records when you reach out to our support team
  • Technical information about your device and browser for platform optimization

We also gather anonymous usage analytics to understand how learners interact with our platform. This helps us improve course content and platform functionality without identifying individual users.

How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience on our platform. We process personal data to deliver educational content, track your progress through courses, and provide personalized recommendations for skill development.

We never sell your personal information to third parties. Your data stays within our educational ecosystem and trusted service providers who help us operate the platform.

Email communication includes course updates, new program announcements, and educational resources related to international cuisine creativity. You can adjust these preferences or unsubscribe at any time through your account settings.

Data Storage and Security

We store your information on secure servers located in India, complying with local data protection regulations. Our technical team implements multiple layers of security including encryption, secure access controls, and regular security audits.

  • SSL encryption for all data transmission between your device and our servers
  • Regular backup procedures to prevent data loss
  • Access controls limiting staff who can view personal information
  • Annual security assessments by independent cybersecurity professionals

Despite our protective measures, no online system is completely immune to security risks. We commit to notifying affected users within 72 hours if any data breach occurs that might compromise personal information.

Your Rights and Choices

Under Indian data protection laws and international privacy standards, you have several rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.

To exercise these rights, contact our privacy team using the information provided below. We typically respond to data requests within 15 business days, though complex requests might take up to 30 days.

Account deletion removes your profile, learning progress, and personal information from our active systems. However, we may retain anonymized usage data for platform improvement purposes.

Sharing and Disclosure

We share personal information only in specific circumstances that support your educational experience or comply with legal requirements. This includes trusted service providers who help us deliver course content, process payments, or maintain our technical infrastructure.

  • Educational content delivery partners who provide specialized cooking instruction materials
  • Payment processors for handling course enrollment fees
  • Cloud hosting providers who maintain our platform infrastructure
  • Legal authorities when required by Indian law or valid court orders

All third-party partners sign agreements requiring them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning users and provide personalized content recommendations based on your interests in international cuisine.

You can control cookie settings through your browser preferences, though disabling certain cookies might limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.

Children's Privacy

FreshIdeaFlow's educational programs are designed for learners aged 16 and above. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we discover that a child under 16 has provided personal information, we will delete that information promptly.

Parents or guardians who believe their child has provided information to us should contact our privacy team immediately for assistance with account removal or data deletion.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our website at least 30 days before they take effect.

Continued use of our platform after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Questions or Concerns?

Contact our privacy team at [email protected]
Or write to us at: New Jail Rd, Ratan Colony, Karond, Huzur, Madhya Pradesh 462038, India
Phone: +917276196904

This privacy policy was last updated on January 15, 2025